Pilates is a discipline developed by Joseph Pilates in the beginning of 20th century.

At North Pilates, we practice on Pilates Reformer which is a machine that allows to work precise movements to improve your strength, flexibly and your muscles tone. This workout is full body workout.

First of all, you need to respect the recommendations of your health provider.

If he clears you for exercices, please inform us if you have any limitations. We will adjust the class depending of what you can or cannot do.

We are here to learn, have fun and develop our mind-body-soul.

To achieves these, you will need to be :

• respectful with yourself and the members of the class ;

• to listen to your body ;

• have un open-mind, try new things and get out of your comfort zone.

You also have to :

• Leave your personal belongings and shoes in the lockers;

• Turn off your cell phone sound.

Don’t hesitate to ask question during the class, we are here for that!

You will need to either:

- download the Bsport app
OR
- do it directly from this website Widget under the ¨Pricing page¨.

You can than create a Bsport account.

Of course, we will be stretching, moving and sweating. You will need to wear comfortable sport workout clothes (ex. legging, tank top, short) and grip socks.

The grip sock is essential for you security since the grip on the socks allows you to stay stable on the equipment or the floor. We do sale socks at the Studio for your convenience.

We recommended to bring a water bottle or refreshment of your choice. You can also bring a towel to wipe off your sweat during the class.

The studio cannot guarantee you the same timeframe and spot. You are responsible for scheduling your spot when making your reservation (and canceling it 24 hours before the class if needed). You can always join the waitlist if the class is full. We often have cancellations, as people reserve in advance for the class.

We reserve the right to adjust the schedule throughout the year depending on the demand for classes at North Pilates.

You have 24 hours before the class to cancel. If not, the class credit will be consumed (whether you show up or not).

We understand that certain situations are unpredictable, but we need to enforce this cancellation policy to ensure the proper functioning of the studio and to allow other clients on the waitlist to take the spot.

No refunds or credits will be allowed for missed classes.

We also reserve the right to cancel a class if the instructor is sick or unable to attend the studio (e.g., due to a storm). In such cases, the class will not be charged, and you will receive an email before the class to inform you of the cancellation.

You can send us an email at northpilatesstudio@gmail.com or reach us through the chat on our apps (Instagram or Facebook). You are also welcome to visit us during the studio’s opening hours, between classes. We will be happy to assist you with any requests.

You are responsible to inform us of any changes in your health and respect your limitations to avoid possible injuries.

We are not responsible of any theft and/or loss of personal belongings at the studio.

Confidentiality Policy

Studio North Pilates inc. ("the Studio") is committed to protecting the privacy and confidentiality of all clients, in accordance with applicable privacy laws and regulations. This Confidentiality Policy outlines how personal information is collected, used, and protected when you interact with the Studio, including when using the BSport platform for class bookings and other related services.

1. Information Collection

We collect personal information from our clients through the BSport platform, including but not limited to:

• Name

• Email address

• Phone number

• Health history or medical information (if applicable)

• Payment information (via secure payment gateways)

This information is collected when you create an account, register for classes, or contact us for any services related to your Pilates experience.

2. Use of Information

The personal information we collect is used for the following purposes:

• To manage your bookings and reservations through the BSport platform.

• To communicate important updates related to class schedules, cancellations, and promotions.

• To provide personalized services based on your health and fitness needs (e.g., offering class recommendations or modifications).

• To process payments securely and manage your account.

We may also use your contact information to send you important notices, including changes to the services we provide, and to request feedback to improve our services.

3. Data Protection

We take appropriate technical and organizational measures to safeguard your personal data, including:

• Ensuring that your data is stored securely in the BSport platform and is accessible only to authorized personnel.

• Protecting payment information through secure, encrypted payment gateways.

• Regularly reviewing our data protection practices to maintain the highest standards of privacy and security.

4. Data Sharing

We will not share, sell, or lease your personal information to third parties for marketing purposes. However, we may share your data with trusted third-party service providers, such as BSport, to facilitate our business operations (e.g., class bookings, payment processing). These third parties are required to maintain confidentiality and comply with data protection regulations.

5. Client Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Withdraw your consent to data processing where applicable (e.g., opting out of marketing communications).

• Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at northpilatesstudio@gmail.com.

6. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you close your account or request the deletion of your data, we will retain only the information necessary to comply with legal requirements (e.g., tax or accounting obligations).

7. Changes to the Confidentiality Policy

We reserve the right to update or change this Confidentiality Policy at any time. Any changes will be communicated to you via email or through a notice on our website. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Confidentiality Policy or how your personal information is handled, please contact us at northpilatesstudio@gmail.com.

The frequency of Pilates Reformer sessions largely depends on individual goals, fitness levels, and schedules. However, for most people, 2 to 3 times per week is considered optimal for seeing consistent improvement in strength, flexibility, and overall well-being.
It's important to listen to your body, as adequate rest is essential for recovery and avoiding injury.
Do you have a specific goal in mind or a current routine you’re following? I’d be happy to help you tailor it!